What To Expect

Ready to order a Langmuir Systems CrossFire CNC machine? This is what to expect after checkout.

1

Verify your order confirmation.
We update customers based on the email used when they placed their order. If you did not receive an order confirmation to the correct email address, please contact us to correct this!

2

Prepare your space.
Space requirements vary based on the machine you ordered. Please see the information below to verify the space you need is clear! What you’ll need for all machines:
  • 220V power for Plasma
  • 110V Power for CNC
  • Compressed Air (6CFM, 90PSI recommended)
  • Floor space for the machine

3

Learn the software.
The workflow for running a CNC Machine can be complicated for novice or non tech-savvy users. We recommend taking the time before your machine arrives to learn the process! See our Software Workflow for more details.

4

Look out for shipping confirmation.
Depending on the machine you ordered and the current lead time, this could be days or weeks. For freight deliveries, you will be contacted by our shipping carrier in advance of your delivery to set up a delivery appointment.

5

Receive your CrossFire CNC.
The packages are heavy! Be careful lifting them by yourself or ask for help.

6

Make sure you have everything.
When your shipment arrives it is best to verify you have received everything you have ordered. While some boxes may arrive later, you should verify the contents of the boxes you’ve received using our Assembly Instructions.

Still have questions?

Our Support team is happy to answer any questions you have about your order, current lead times, or anything else related to the ordering process.

Contact Us

CrossFire

CrossFire machines are estimated to ship in the stated lead time when your order was placed. Your Crossfire CNC will arrive in its own box and all add-ons will ship separately.

CrossFire PRO

CrossFire PRO machines are estimated to ship in the stated lead time when your order was placed. Unlike our other machines, CrossFire PRO machine boxes may arrive at different times depending on our warehouse optimizations. You will need all three PRO boxes to complete assembly. Optional add-ons and other purchased items will arrive in their own packaging.

  • Shipping: Standard Ground Delivery
  • Packaging: 3 Boxes
    • Box 1 - Frame: 7" x 7" x 63.4", 130 lbs
    • Box 2 - Electronics, Assemblies, and Hardware: 14" x 12" x 20", 69 lbs
    • Box 3 - Water Table, Gussets: 36" x 3" x 26.3", 45 lbs
  • Assembly:
  • Floor Space: 54.2" x 69.5"

CrossFire XR

CrossFire XR CNC machines are estimated to leave our shop in the stated lead time based on when your deposit or full payment was placed. If you paid a deposit you will be emailed to complete payment once your machine is ready to ship. Once the machine ships, you will be contacted by the carrier to set up a delivery appointment.

  • Shipping: Freight with Delivery Appointment standard. Optional Liftgate and Residential delivery service.
  • Packaging: 2 Crates
    • 36" x 56" x 48", 570lbs
    • 16" x 112" x 9", 230lbs
  • Assembly:
  • Floor Space: 5.2' x 9.0' (6.6' x 11.3' with Mounted Touchscreen)